Payment

PAYMENT

You can choose to pay by:

- Credit card (Visa, Visa Electron, Postepay, Mastercard, CartaSi)

- PayPal: PayPal is a fast, reliable and innovative way to pay for on-line purchases. 
Using PayPal is simple: go to the PayPal website, open an account which is free, confirm your e mail address link your credit card or prepaid card to your PayPal account.

- Cash On Delivery (valid for Italy, Germany, Spain and Poland and Russia): it allows you to pay the order amount on delivery directly to the courier.

N.B.: for all Polish orders placed by COD, please prepare the exact amount to be paid in cash. The courier is not allowed to give any change.

All products are paid in Euro (EUR), with the sole exception of orders placed from the United Kingdom that will be paid in Pounds (GBP), from Switzerland that will be paid in Swiss Francs (CHF), from Poland that will be paid in Zloty (PLN) and from Russia that will be paid in Russian ruble (RUB).

CREDIT CARD: the sum to be paid is not charged immediately upon confirmation of order but is subsequently drawn from your account at the time of dispatch.
At time of purchase Guess will verify funds on credit cards without withdrawing any amount.If the order is cancelled before shipment, the amount will be automatically unlocked. Release times depend on the institution that issued your credit card.

PAYPAL: the amount to be paid is freezed by PayPal after confirmation of the order and transferred to GUESS as soon as goods are shipped. In case the order is canceled before shipment, the entire amount will be released automatically on your account within 10 days.

Yes, purchasing goods on websites like Guess is safer than buying off line.
Guess uses specific safety procedures to check all transitions that come through their website, like Secure Sockets Layer (SSL) which consents the encryption of potentially sensitive information.

This may occur for various reasons, insufficient funds on credit card or inaccurate data entered at time of order, credit card expiry date or type, or credit card number.
If the problem persists please contact our Customer Service that will help to resolve, if possible this problem.

The CCV code (credit card verification or CVC card verification code) is a number made up of 3 or 4 figures that is on the credit card and is requested to increase security of the transaction.

Our prices are inclusive of VAT.

Orders from Swiss: prices on the website are inclusive of VAT. Import duties shall be borne by Guess.

Orders from Russia: for countries outside the European Union the prices are without VAT and do not include customs duties for which payment must necessarily be made at the time of delivery. The Russian Customs will require the import duties on the basis of the total value of goods imported by a single customer over a month, even if you purchase in separate orders and in different online store:
- Up to € 1.000,00, shipments are duty free;
- More than EUR 1.000,00 duties are equal to 30% of the value;
- Over 10.000,00 50% of the value.

Orders from Turkey:Custom duties are to be paid by the customer.
-With Standard: for all goods with value exceeding € 30,00 the custom duties are to be paid by the customer - from 18% to 25% depending on the purchased goods plus a fee for the equivalent of 4 TRL - that will be paid at the moment of delivery (no stop in Customs to wait for the payment);
-With Express: for all goods with value exceeding € 30.00 up to 1500 €, the customs clearance is handled by DHL (it will be reimbursed by the customer upon the delivery), but the recipient will be contacted to provide the necessary documents (copy of Turkish identity card- receipt of payment by credit card – link Internet to verify prices) if documents are not provided within three days, the goods will be transported in the bonded warehouse with charge of additional costs.

Orders from Albania:Custom duties are to be paid by the customer.

Orders from Macedonia: Custom duties are to be paid by the customer. After verifying the value of the goods, the customs authorities are authorized to determine, in each case, the customs duty and VAT to apply.

Orders from Moldova: Custom duties are to be paid by the customer.

Orders from Montenegro: Custom duties are to be paid by the customer. According to the Regulation of the right of exemption from customs duties on goods imported from other Countries, when its value does not exceed € 150.00 is not intended the application of customs duties or VAT.

Orders from Norway: Custom duties are to be paid by the customer.

Orders from Serbia: Custom duties are to be paid by the customer. In accordance with the national legislation in force, all goods purchased from foreign vendors whose value does not exceed € 50.00 are exempted from customs duties, but are subjected to VAT. All goods with value exceeding € 50.00 are subjected to customs duties and VAT.

Orders from Belarus: Custom duties are to be paid by the customer. Any ordinary shipment from foreign countries to Belarus customers is subjected to customs clearance and payment of customs duties, if the value of the goods exceeds € 120, 00 within each calendar month; This means that, in the case of three individual deliveries of goods with the value of € 30 each monthly, no duties are supposed to be applied; in the same case, if the total value of the merchandise exceeds € 120, the consumer would be required to pay customs duties.

Orders from Azerbaijan:Custom duties are to be paid by the customer.

Orders from Kazakhstan:Custom duties are to be paid by the customer.

Orders from Bahrain: custom duties are to be paid by the customer.

Orders from Egypt: custom duties are to be paid by the customer.

Orders from Kuwait: custom duties are to be paid by the customer.

Orders from Lebanon: custom duties are to be paid by the customer.

Orders from Qatar: custom duties are to be paid by the customer.

Orders from Saudi Arabia: custom duties are to be paid by the customer.

Orders from United Arab Emirates: custom duties are to be paid by the customer.